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Privacy Policy

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This Privacy Policy describes how sewcalrods.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

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Contact

If you have questions, need more information about our privacy practices, or would like to make a complaint, you can contact us by email at Sewcalrods@gmail.com or by mail using the details below:

Sew Cal Rods
 

1413 Brooks Street #3

Ontario, CA 91762

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Collecting Personal Information

When you visit our Site, we collect information about your device, interactions with the Site, and information needed to process your purchases. Additional information may be collected if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to any information that can identify an individual. Below is more detail on what we collect and why:

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Device Information

  • Purpose of Collection: To ensure the Site loads properly and to analyze usage for optimization.

  • Source of Collection: Automatically collected using cookies, log files, web beacons, tags, or pixels.

  • Personal Information Collected: Web browser version, IP address, time zone, cookie data, pages/products viewed, search terms, and site interactions.

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Order Information

  • Purpose of Collection: To fulfill orders, process payments, arrange shipping, send invoices or confirmations, and provide customer communication or targeted advertising based on your preferences.

  • Source of Collection: Collected directly from you.

  • Personal Information Collected: Name, billing and shipping address, payment details (including credit card information), email address, and phone number.

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Customer Support Information

  • Purpose of Collection: To provide customer support.

  • Source of Collection: Collected directly from you.

  • Personal Information Collected: Any information you provide during your support inquiry.

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Sharing Personal Information

We share your Personal Information with service providers to support our services and fulfill our contracts with you. Examples include:

  • Wix: Our online store is powered by Wix. Learn more about Wix’s privacy practices here: https://www.wix.com/about/privacy.

  • Legal Requirements: We may share your information to comply with applicable laws, respond to legal requests, or protect our rights.

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Using Personal Information

We use your Personal Information to:

  • Offer and sell products.

  • Process payments.

  • Arrange shipping and fulfill orders.

  • Provide updates about products, services, and offers.

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SMS Text Marketing

By opting into Sew Cal Rods’ SMS marketing services, you agree to receive text notifications, including order updates, marketing offers, and transactional texts.

  • Opt-Out: To unsubscribe, reply "STOP" to any text or use the provided unsubscribe link.

  • Message Costs: While we do not charge for this service, your wireless provider’s message and data rates may apply.

  • Message Delivery: We are not responsible for failed or delayed message delivery.

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Retention

We retain your Personal Information for our records unless you request its deletion. For information on your rights to erasure, see the “Your Rights” section below.

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Your Rights

If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Access: Request access to your Personal Information.

  • Correction: Request corrections to your Personal Information.

  • Erasure: Request deletion of your Personal Information.

  • Restriction: Restrict processing of your Personal Information.

  • Objection: Object to processing your Personal Information for specific purposes.

  • Data Portability: Request transfer of your data.

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To exercise your rights, contact us at Sewcalrods@gmail.com.

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Cookies

We use cookies to improve your browsing experience. For example, cookies help us track items in your cart, monitor abandoned checkouts, and optimize website performance. You can manage cookies through your browser settings.

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Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. Updates will be posted on this page, and your continued use of the Site constitutes acceptance of these changes.

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Complaints

If you wish to make a complaint about our privacy practices, contact us at Sewcalrods@gmail.com. If unsatisfied with our response, you may lodge a complaint with your local data protection authority.

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